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Baggage and Optional Service Charges

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Baggage and Optional Service Charges

• Baggage

• Other Services and Fees

• Other Airlines’s Optional Services and Fees

Baggage

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Free Carry-on Baggage

Class	Number of pieces	Weight per piece	Dimensions
Business	2	7kg	56x36x23(cm) or 22x14x9 (in)
Economy	1	7kg	56x36x23 (cm) or 22x14x9 (in)

Free Checked Baggage Allowance

All locations except Americas

Flight/Journey	Class of service	Baggage Allowance
Within Asia (except *)	Business Class	30 kg
	Economy Class	20 kg
	Infant¹	10 kg
To/from Europe/Middle East/Africa/Australia	Business Class	40 kg
	Deluxe Economy Class	40 kg
	Economy Class	30 kg
	Infant¹	10 kg

* Tickets issued in Japan and Vietnam

Flight/Journey
Class of service
Baggage Allowance
+ Between Japan and Vietnam
+ Between Japan and Asia/Australia via Vietnam
Business Class
60 kg
Economy Class
40 kg
Infant¹
10 kg

To/from Americas

Flight/Journey	Class of service	Maximum Weight	Maximum number of pieces	Maximum dimension per piece
To/from Americas	Business Class	23 kg	Two	158 cm (62 in)
	Economy Class	23 kg	Two	158 cm (62 in)³
	Infant¹	23 kg	One²	115 cm (45 in)

Checked Baggage Allowance for Frequent Flyer: Click here for more information

Notes:
¹ Infant is defined as passenger of under 2 years old who does not occupy a seat.
² Plus one collapsible stroller
³The sum of three dimensions of the two pieces does not exceed 273cm (107 in)

Excess Baggage Charges

Weight System

Domestic within Vietnam

Flight/ Sector	Charge (including VAT)
Between Hanoi and Hochiminh city, Nha Trang, Buon Ma Thuot, Dat Lat, Can Tho, Pleiku, Tuy Hoa, Qui Nhon	VND 40,000 / 1 kg
Between Ho Chi Minh city and Hai Phong, Vinh City, Dong Hoi	VND 40,000 / 1 kg
Others	VND 20,000 / 1 kg

International

Zone 1: Vietnam, Laos, Cambodia, Myanmar and Thailand.
Zone 2: Russia, Southeast Asia (except Zone 1), South Asian Subcontinent, Northeast Asia (except Japan), North/Central Pacific and Southwest Pacific.
Zone 3: Japan, Europe (except Russia), Middle East and Africa.

From/To	Zone 1	Zone 2	Zone 3
Zone 1	USD 5 / kg	USD 10 / kg	USD 20 / kg
Zone 2	USD 10 / kg	USD 20 / kg	USD 30 / kg
Zone 3	USD 30 / kg	USD 40 / kg	USD 50 / kg

Piece System

Itinerary

Maximum

weight per bag

Maximum

dimension per bag

Regulation

for number of Piece

Rate

To/ From the Americas

23 kg (50 lbs)

158 cm (62 in)

From 3rd to
10th checked piece

USD 150
per piece

Over 23 kg (50 lbs)
up to 32 kg(70 lbs)

158 cm (62 in)

Per piece

USD 50

Over 32 kg (70 lbs)
up to 45 kg(100 lbs)

158 cm (62 in)

Per piece

USD 450

23 kg (50 lbs)

Over 158 cm (62 in)
up to 203 cm(80 in)

Per piece

USD 175

23 kg (50 lbs)

Over 203 cm (80 in)
up to 292 cm (115 in)

Per piece

USD 300

Note: Separate fees are applied for exceeding size, weight, and quantity limitations.

E.g. 1 extra piece of baggage exceeds the weight and size limits, it will be subject to three fees: one for the extra bag, one for the weight limit, and one for the size restrictions. Fees are charged for each additional bag, each way.

Free baggage allowance and Extra Baggage Charges on itineraries involving other airlines

In compliance with the new baggage policy issued by the International Air Transport Association (IATA), free baggage allowance and extra baggage charges for tickets issued on or after 1 April 2011 which involve one or more flights provided by other airlines will be based on a new method. Please contact your travel agent or local reservations office for more details.

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Special Baggages Charges

Please check condition of carriage for Special Baggage. Additional fees for Special Baggages are as below.

Special Baggage	Rate
Pets/Animals as checked baggage(AVIH)	Normal excess baggage charges apply
Pets in Cabin (PETC)	150% of the normal excess baggage charges
Service animals for passenger with reduced mobility	Compimentary if met all requirements of AVIH/PETC.
Cabin Baggage (CBBG)	100% of full applicable one way sdult fare for the segment and class of services used.
Bulky Baggage/Bike	Normal excess baggage charges apply
Golf set	Free of charge if total weight is not more than 20kg (weight concept) or for one golf bag per passenger (piece concept). If over the free baggage allowance normal excess baggage charges apply.
Snow skiing equipment	Weight concept: Normal excess baggage charges apply if total weight of normal checked baggage and snow skiing equipment is over the free checked baggage allowance. Piece concept: 25% of the normal excess baggage charges apply if over the free checked baggage allowance.
Surfboard	Normal excess baggage charges apply
Scuba diving equipment	Free of charge if total weight is not more than 20kg (weight concept) or for one golf bag per passenger (piece concept). If over the free baggage allowance normal excess baggage charges apply.

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Other Services and Fees


Special service	Charges
Special Meal service	Normal fare is applied .
Baby basket service	Normal fare is applied.
Blind passenger service	Normal fare is applied. BLND passenger who requests the accompanied cabin crew shall be charged the highest one year competitive fare for the requested segments in addition. The seeing-eye dog (if any) for BLND passenger shall be carried as AVIH and free of charge.
Over-weight passenger	Normal fare is applied for all requested seats.
Pregnant passenger service	Normal fare is applied.
Leg-rest service	Normal fare is applied for all requested seats. Passenger who requests the accompanied cabin crew shall be charged the highest one year competitive fare for the requested segments in addition.
Wheelchair for Ramp	Pasenger’s wheelchair (if any) shall be carried free of charge
Wheelchair for Step	Passenger’s wheelchair (if any) shall be carried free of charge
Wheelchair for Cabin	Passenger’s wheelchair (if any) shall be carried free of charge. Passenger who requests the accompanied cabin crew shall be charged the highest one year competitive fare for the requested segments in addition
MEDA	Normal fare is applied. Passenger who requests the accompanied cabin crew shall be charged the highest one year competitive fare for the requested segments in addition
Stretcher services on board (STCR)	A four times as the highest one year competitive fare for the requested segments fee is applied. Infant and children who request the STCR is applied a simillar fee to adults. Escort of STCR passenger pays for his ticket as other passenger. Passenger who requests the accompanied cabin crew shall be charged the highest one year competitive fare for the requested segments in addition
Oxygen services on board (OXYG)	The highest one-year competitive ticket fare shall be applied for 1 seat occupied by OXYG passenger and other seats by the portable oxygen. In addition, OXYG passenger has to be charged 150USD for fee of using each portable oxygen on board. Escort of OXYG passenger pays for his ticket as other passenger. Passenger who request the accompanied cabin crew shall be charged the highest one year competitive fare for the requested segments in addition
Stretcher and oxygen services on board (STCR/OXYG)	Passenger who requested both OXYG and STCR services will be charged VN’s highest one-year competitive ticket fare including: four times ticket fare for STCR, ticket fare for the seats required for the oxygen. Besides, an additional 150USD for fee will be applied for using each portable oxygen on board. Charges for children or infant using stretcher and oxygen applied as adult STCR cases. Escort of OXYG and STCR passenger pays for his/her ticket as other passengers. Passenger who requests the accompanied cabin crew shall be charged the highest one year competitive fare for the requested segments in addition.
Infant (INF): Passenger from 14 days up to 2 years old	Ticket fare for infant accompanied by parent/guardian authorized person is applied. If an adult escorts two infants: From the second INF, each INF shall be charged an applicable fare for children Ticket fare for cabin crew who accompanies INF: 50% of an adult one-year applicable one-year ticket fare is applied.
Accompanied passenger with INF and CHD	A parent/guardian authorized person escorts 01 INF and 02 CHD under 6 years old: Pay additional fee for the cabin crew accompanying 01 CHD between 2 CHD similar to the fee for cabin crew accompanying UM at the age with this CHD. A parent/guardian authorized person escorts 02 INF and 01 CHD under 6 years old: From the second INF shall be charged an applicable fare for children Ticket fare for cabin crew who accompanies INF above: 50% of an adult one-year applicable one-year ticket fare is applied. A parent/guardian authorized person escorts 02 INF and 02 CHD under 6 years old: From the second INF shall be charged an applicable fare for children Ticket fare for cabin crew who accompanies INF above: 50% of an adult one-year applicable one-year ticket fare is applied. Ticket fare for cabin crew who accompanies CHD above as the same fare for cabin crew who accompanies CHD at the same age.
UM aged between 2 and under 4 years	Ticket fare for CHD accompanied by parent/guardian authorized person is applied . Accompanied cabin crew shall be charged the highest one year competitive fare for adult. The additional charge for taking care of UM (if any), if stopover time exceeding 6 hours at stopover station in accordance with Vietnam Airlines regulations.
UM aged between 4 and under 6 years	Ticket fare for children accompanied by adult at the same age is applied. Ticket fare for cabin crew who accompanies UM: 50 % of an adult applicable one-year ticket fare is applied. The additional charge for taking care of UM (if any), if stopover time exceeding 6 hours at stopover station in accordance with Vietnam Airlines regulations.
UM aged between 6 and under 12 years	Ticket fare for children accompanied by adult at the same age is applied. The additional charge for taking care of UM (if any), if stopover time exceeding 6 hours at stopover station in accordance with Vietnam Airlines regulations.
UM aged between 12 and under 15 years	Ticket fare for ADL passenger is applied. The additional charge for taking care of UM (if any) in case stopover time exceeding 6 hours at stopover station under Vietnam Airlines regulations.

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Other Airlines’s Optional Services and Fees

On Vietnam Airlines codeshare flights operated by other airlines the optional services and fees may be provided by Operating carriers with different fees from VN. Please visit the Operating Carriers’website for details.

Air France	Royal Dutch Airlines	Cathay Pacific	Korean Air
Delta Airlines	Czech Airlines	Lao Airlines	China Southern Airlines
China Airlines	Cambodia Angkor Air	Garuda Indonesia	China Eastern Airlines
Alitalia	Vasco	Philippines Airlines	Etihad Airways
Japan Airlines

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Tổng công ty Hàng không Việt Nam. Số 200 Nguyễn Sơn, P.Bồ Đề, Q.Long Biên, Hà Nội. Điện thoại: (84-4) 3 8320320/ (84-8) 3 8320320. Fax: (84-4) 3 8722375.
Giấy chứng nhận ĐKKD/Quyết định thành lập số 952/QĐ-TTg ngày 23/6/2010 của Thủ tướng Chính phủ; Mã số doanh nghiệp: 0100107518, cấp ngày 27/07/2010 tại Sở KHĐT thành phố Hà Nội.