According to your GLP membership level, you will receive various free preferential services and benefits when traveling on flights operated by Vietnam Airlines. To ensure that you receive these advantages, please present your GLP membership card when making reservations and checking-in for flights.
Privileges when flying with Vietnam Airlines
GLP members will receive special service privileges when flying with Vietnam Airlines (operated by VN and the carrier code on the ticket is VN):
Benefits |
Silver |
Titanium |
Gold |
Platinum |
Reservations before departure |
|
|
|
|
Guaranteed Economy Class seats on international flights (1) |
No |
96 hours |
72 hours |
24 hours |
Guaranteed Economy Class seats on domestic flights between Hanoi, Da Nang and Ho Chi Minh City (1) |
No |
72 hours |
48 hours |
24 hours |
Priority on waiting-list |
Yes |
Yes (High) |
Yes (Higher) |
Yes (Top) |
Check-in |
|
|
|
|
Member's access to Business Class counters |
No |
Yes |
Yes |
Yes |
Redemption group's access to Business Class counter when using award tickets and traveling with member |
No |
No |
Yes |
Yes |
Member's accompanies access to Business Class counter when traveling with member |
No |
No |
No |
Yes |
Priority
for free upgrades to Business class for member with confirmed Economy
or Deluxe Economy seats but those classes are full & Business class
is available (2) |
No |
Yes |
Yes |
Yes |
Free upgrade to Deluxe Economy for member's Economy ticket with eligible subclasses for mile credit upon seat availability(3). |
No |
No |
Yes |
Yes |
Arrangement Priority in case of Flight Irregularities |
Yes |
Yes |
Yes |
Yes |
| Priority service at airport ticket office (6) (7) | No | No | No | Yes | | Priority service at tranfer desks (6)(8) | No | No | No | Yes | | Priority lines at security (6)(9) | No | No | No | Yes | | Priority lines at immigration (6)(10) | No | No | No | Yes |
Baggage privileges |
|
|
|
|
Priority baggage tags |
No |
Yes |
Yes |
Yes |
Extra baggage allowance when weight system applied |
No |
+ 10 kgs |
+ 15 kgs |
+ 25 kgs |
Extra baggage allowance when piece system applied |
No |
01 piece |
01 piece |
01 piece |
Lounge access |
|
|
|
|
Business Class Lounge access when traveling on Vietnam Airlines’ operated flights (even when traveling on Economy class) |
No |
No |
Yes |
Yes (can invite one guest) |
Priority Boarding
|
No |
Yes
|
Yes |
Yes |
Award Redemption |
|
|
|
|
Award ticket for member |
Yes |
Yes |
Yes |
Yes |
Award ticket for people registered in the Redemption Group |
No |
No |
Yes |
Yes |
Upgrade Award for member |
Yes |
Yes |
Yes |
Yes |
Upgrade Award for people registered in the Redemption Group |
No |
No |
Yes |
Yes |
Excess baggage award for member |
Yes |
Yes |
Yes |
Yes |
Excess baggage award for members’ relatives
| No | No | Yes | Yes |
Free ticket for infant under 02 years old registered in the Redemption Group traveling with member using award ticket on Vietnam Airlines’ operated flights (4) |
No |
No |
Yes |
Yes |
Tier Bonus |
|
|
|
|
Extra accumulation miles (for award redemptions only, not for tier qualifying) (6)
|
No |
10% |
30% |
50% |
Notes:
(1) Eligible booking classes to get reservation benefits:
Routes |
Booking classes |
(Until 30/03/2013) |
(From 31/03/2013) |
Japan, Korea, France, Germany, Russia, |
Y, W |
B, Y |
Others |
Y |
Y |
Domestic flights between Hanoi, Da Nang and Ho Chi Minh city |
Y, W, S, G, B, H, K |
Y, B, M, S, H |
(2) The ranking priorities are VIP, CIP, Platinum members, Gold members, and Titanium members.
(2) (3) Platinum and Gold members will earn miles according to accrual rate of purchased class.
(4) Members are required to present infant’s birth certificate upon receiving the award.
(5) This benefit is applied to SkyTeam flights.
(6) This benefit is applied to Vietnam Airlines’ international flights.
(7) Service available at Tan Son Nhat, Noi Bai, Da Nang airports. (8) Service available at Charles De Gaulle airports. (9) Service available at Noi Bai, Da Nang, Charles De Gaulle airports. (10) Service available at Tan Son Nhat, Noi Bai, Da Nang, Charles De Gaulle airports.
|
|
GLP members traveling on SkyTeam operated flights will enjoy the corresponding
service benefits for Elite and Elite Plus card holders as follows:
|
| Benefits(1) | Elite - Gold and Titanium | Elite Plus - Platinum | Guaranteed full fare Economy class booking on long haul international flights (> 06 flying hours) that are sold out in Economy class at least 24 hours before depature | No | 24 hours | Priority baggage handling on all international flights Extra Baggage Allowance (*) on flights marketed and operated by SkyTeam members
| | | Business Class or reserved Lounge Access on all international flights
| No | Yes (invite one guest ) | Priority service at airport ticket desks
| No
| Yes
| Priority service at transfer desks
| No
| Yes
| Priority line at security
| No
| Yes
| Priority line at immigration
| No
| Yes
| | Preferred seating on flight as required on long-haul international flights of 6hours or more | Yes | Yes | | Priority waiting list | Yes (priority 2) | Yes (priority 1) | | Priority check-in when traveling on international flights | Yes | Yes | | Priority on standby list at the airport | Yes | Yes | | Priority boarding when traveling on international flights | Yes | Yes |
(*) Notes: SkyTeam’s flights: the flights operated and marketed by SkyTeam members; Piece concept will be applied according to each SkyTeam Airlines’s regulations; On Korean Air (KE) operated flights between HANOI - SEOUL and HOCHIMINH City - SEOUL with VN carrier code, extra baggage allowance applied to GLP members are: Platinum 25 kg, Gold 15 kg and Titanium 10 kg; On Korean Air (KE) operated flights, Elite members can have 10 kg of extra baggage allowance and no extra 01 piece applied; - On Delta Airlines (DL) operated flights, except for travel
- Within or between the United States and Canada, U.S. Virgin Islands or Puerto Rico
(1) For more information about SkyTeam benefits, please visit website www.skyteam.com
|
For the flights with Vietnam Airlines carrier code on the ticket, GLP members will receive following free preferential services and benefits when traveling on flights operated by Cambodia Angkor Air (K6) and Cathay Pacific (CX), Philippines Airlines (PR), Japan Airlines (JL), Etihad Airways – EY and EL AL Israel Airlines – LY
Cambodia Angkor Air – K6
|
Services benefit |
Titanium |
Gold |
Platinum |
|
Lounge access |
No |
Yes |
Yes (invite one guest ) |
|
Check-in at Business counters |
Yes |
Yes |
Yes |
|
Priority baggage tag |
Yes |
Yes |
Yes |
|
Extra baggage allowance |
No |
No |
No |
Cathay Pacific – CX
|
Services benefit |
Titanium |
Gold |
Platinum |
|
Lounge access |
No |
Yes |
Yes (invite one guest ) |
|
Check-in at Business counters |
Yes |
Yes |
Yes |
|
Priority baggage tag |
Yes |
Yes |
Yes |
|
Extra baggage allowance |
No |
No |
No |
Philippines Airlines - PR
|
Services benefit |
Titanium |
Gold |
Platinum |
|
Lounge access |
No |
Yes |
Yes (invite one guest ) |
|
Check-in at Business counters |
Yes |
Yes |
Yes |
|
Priority baggage tag |
Yes |
Yes |
Yes |
|
Extra baggage allowance |
No |
No |
No |
Japan Airlines – JL
|
Services benefit |
Titanium |
Gold |
Platinum |
|
Lounge access (*) |
No |
Yes |
Yes (invite one guest ) |
|
Check-in at Business counters |
Yes |
Yes |
Yes |
|
Priority baggage tag |
Yes |
Yes |
Yes |
|
Extra baggage allowance |
Yes |
Yes |
Yes |
Note: (*) only applied for international code share flights
Etihad Airways – EY
|
Services benefit |
Titanium |
Gold |
Platinum | |
Priority check-in
|
Yes
|
Yes |
Yes | |
Priority baggage handling
|
Yes |
Yes |
Yes |
EL AL Israel Airlines – LY
|
Services benefit |
Titanium |
Gold |
Platinum |
| Priority check-in |
Yes
|
Yes |
Yes
|
| Priority baggage handling |
Yes |
Yes |
Yes |
|
