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Fare Types and Rules - Vietnam domestic fare rules | Vietnam Airlines
Vietnam domestic fare rules


Fare Type Booking Class Flight change Itinerary change Cancellation/Refund Maximum stay GLP Accrual Rates
Business Flex J,C Permitted without fee Permitted with fee: VND300,000

Exception for Lunar New Year period: VND600,000

Permitted with fee: VND300,000

Exception for Lunar New Year period: VND600,000

12 months 2.00/mile
Eco.Flex M Permitted without fee

Exception for Lunar New Year period: VND600,000

Permitted with fee: VND300,000

Exception for Lunar New Year period: VND600,000

Permitted with fee: VND300,000

Exception for Lunar New Year period: VND600,000

12 months 1.00/mile
Saver Flex K,L,Q,N Permitted with fee

Before ticketed flight date: VND300,000

On/After ticketed flight date: VND600,000

Permitted with fee

Before ticketed flight date: VND300,000

On/After ticketed flight date: VND600,000

Permitted with fee

Before ticketed flight date: VND300,000

On/After ticketed flight date: VND600,000

12 months

K,L,Q:0.75/mile

N:0.25/mile

Saver R Permitted with fee

Before ticketed flight date:  VND300,000

On/After ticketed flight date: VND600,000

Permitted with fee

Before ticketed flight date: VND300,000

On/After ticketed flight date: VND600,000

Permitted with fee

Before ticketed flight date: VND300,000

On/After ticketed flight date: VND600,000

12 months R:0.25/mile
Super Saver U,E,P Before ticketed flight date: VND600,000

On/After ticketed flight date: not permitted

Not Permitted Not Permitted 12 months Nil

General Rules:

  1. Combination:
    • Super Saver: Permitted with Super Saver fares only.
    • Other Fare Type: Permitted with other fare type except Super Saver.
  2.  
  3. Change/Cancelation:
    • Reissue/Exchange: Permitted to equal or higher fare only.
    • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  4. Change fee:
    • Multiple change fee: Highest change fee of all change fare component applied.
    • Refund Change fee is not permitted
  5. Upgrade:
    • Booking class P is permitted to booking class E.
    • Booking class U,E are not permitted
    • Other booking class are permitted to higher available booking class.
    • Passenger have to pay fare difference and change fee (if any).


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