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Fare Types and Rules
Fare Types

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Fare Types

Domestic Fares

Fare Type	Booking Class	Flight change¹	Itinerary change²	Cancellation/ Refund³	Maximum stay	GLP Accrual Rates
Business Flex	C, D	Permitted without fee^1*	Permitted with fee^2*	Permitted with fee^3*	12 months	1.25/ miles
Eco. Flex	Y, K	Permitted without fee^1*	Permitted with fee^2*	Permitted with fee^3*	12 months	1.00/ miles
Saver Flex	L, M	Permitted with fee¹	Permitted with fee^2**	Permitted with fee^3**	12 months	0.75/ miles
Saver	O, R, Q	Permitted with fee¹	Permitted with fee^2**	Permitted with fee^3**	12 months	Nil
Super Saver	E, P	Not permitted	Not permitted	Not permitted3	12 months	Nil

International Fares

Fare Type	Booking Class	Flight Change	Itinerary Change²	Cancelation/Refund	Maximum Stay	GLP Accrual Rates
Business Flex	C, D	Permitted without fee	Permitted without fee	Permitted without fee	12 months	1.25/ miles
Deluxe-Eco. Flex	I, Z	Permitted without fee	Permitted without fee	Permitted without fee	12 months	1.00/ miles
Eco. Flex	Y	Permitted without fee	Permitted without fee	Permitted without fee	12 months	1.00/ miles
Eco. Semi-Flex	W	Permitted with fee¹	Permitted with fee¹	Permitted with fee¹	From/to Europe, Autralia, America: 6 months. Others: 3months	0.75/ miles
Saver Flex	S, B, H, L, M	Permitted with fee¹	Permitted with fee¹	Permitted with fee¹	From/to Europe, Autralia, America: 3 months Others: 1month	0.75/ miles
Saver	T, N, R, Q	Permitted with fee1	Not permitted	Before departure: permitted with fee¹ After departure: not permitted	From/to Europe, Autralia, America: 1 month Others: 14 days	- T: 0.75/miles - N, R, Q: Nil
Super Saver	E, P	Not permitted	Not permitted	Not permitted³	From/to Europe, Autralia, America: 1 month Others: 14 days	Nil

Minimum stay	:	Fares from/to Europe: 6 days Other fares: Nil
Maximum stay	:	Applied as above.
Name change	:	Not permitted
Fare combination	:	Super Saver fares: Not permitted Other fares: Permitted. Most restricted fare condition aplied
¹Change fee	:	Vietnam domestic: Change fee^1*: Exception for Lunar New Year period: VND600,000 Before ticketed flight date: VND250,000 On/after ticketed flight date: VND500,000 Combination fare: Highest change fee of all changed fare components applied Fares within Asia (except from/to Australia, Japan): USD20 Other fares: USD100 or JPY10,000 (For fares in JPY) For 1/2 round-trip combination, highest change fees applied For multiple fares: Highest change fee of all changed fare components applied.
²Itinerary change	:	Passenger is to pay fare difference (new vs. current itinerary) plus itinerary change fee if applicable
^2*Itinerary fee	:	VND250,000 (Exception for Lunar New Year period: VND600,000)

^2**Itinerary fee	:	Before ticketed flight date: VND250,000 On/after ticketed flight date: VND500,000
³Refund	:	Include fare amount, taxes and fees

^3*Refund fee

VND250,000 (Exeption for Lunar New Year period: VND600,000)

^3**Refund fee

Before ticketed flight date: VND250,000
On/after ticketed flight date: VND500,000

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Tổng công ty Hàng không Việt Nam. Số 200 Nguyễn Sơn, P.Bồ Đề, Q.Long Biên, Hà Nội. Điện thoại: (84-4) 3 8320320/ (84-8) 3 8320320. Fax: (84-4) 3 8722375.
Giấy chứng nhận ĐKKD/Quyết định thành lập số 952/QĐ-TTg ngày 23/6/2010 của Thủ tướng Chính phủ; Mã số doanh nghiệp: 0100107518, cấp ngày 27/07/2010 tại Sở KHĐT thành phố Hà Nội.