Passengers must confirm medical clearance before departure (MEDA Passenger) if he suffers from at least one of the following status:
Passenger is unable to serve himself due to mental or physical problems.
Passenger is invalid, sick or in a bad state that can seriously affect other passengers (i.e. passengers suffer from pernicious heart, severe disease that can lead to uncontrolled situation, mental disease).
Pregnant passenger who is/has:
Pregnant for more than 32 weeks
Uncertain about the time being pregnant or the bearing time
Previously had twins, or triplet children
The possibilities of some difficulties arising when bearing
Being pregnant by artificial insemination. This passenger must have medical clearance before departure in the hospital where the artificial insemination was made and controlled or in the other medical centers accepted by Vietnam Airlines.
A newly born child with unusual status or a prematurely born child.
Passenger with two legs paralyzed or both legs and arms paralyzed or passenger with legs and arms paralyzed during treatment time.
Passenger’s health status could be worse due to flying: passenger with lung disease, ear or nose diseases etc.
Passenger with contagious disease: the disease that can be contagious during the flight, especially chicken pox, pulmonary tuberculosis, measles, parotitis.
MEDA passenger can be accepted for carriage provided that they meet the following requirements:
Complete all procedures requested by Vietnam Airlines
Carrying MEDA passenger does not affect to the safety of the plane, pilot, cabin crew and other passengers as well as their property
Accompanied MEDA passenger: Escort must be over 18 years old, healthy, and able to take care of MEDA passenger during the flight (doctor, nurse is preferable)
Unaccompanied MEDA passenger can only be accepted if:
MEDA passenger is not in serious status, able to comfort himself with his illness, and is allowed to travel by medical center appointed by Vietnam Airlines
MEDA passenger is able to move, feed and serve himself during the flight
The service is NOT required to have cabin crew accompanied. If the passengers need this service, it is required to book and pay in advance. Accompanied cabin crew service shall be charged separately from other Special services charges and equal to applicable fare respectively to the class of services used.
Note: The list of medical centers accepted by Vietnam Airlines will be as following:
Domestic Hospital: General Hospital or specialized hospital at central/ provincial level or equivalent and some approved medical clinic such as SOS, Family
Foreign Hospital: Medical Clinic selected by passenger.
VNA provides the following special services to Meda Passengers:
Meda passenger needing medicine and other medical treatment tools
MEDA passenger must have all necessary medicine and other medical treatment tools. If a passenger needs to carry and use these tools (spray is excluded) on board he must inform and has the acceptance from Vietnam Airlines.
MEDA passenger with sugar urinate or MEDA needing to use injection needle in flight as recommended by a doctor and carry injection needle on board should be followed instructions:
Meeting acceptance requirements.
Application only for medium and long flight from 2h30 as time scheduled.
Passenger is not allowed to carry injection needle include or not medical liquid on board.
Injection needle must be in sealed and checked by authority
Injection needle should be used by MEDA,accompany MEDA or doctor
Follow all the instruction of Vietnam Airlines staff.
For ordering this service or getting more information, please contact our booking agent.
Tổng công ty Hàng không Việt Nam. Số 200 Nguyễn Sơn, P.Bồ Đề, Q.Long Biên, Hà Nội. Điện thoại: (84-4) 3 8320320/ (84-8) 3 8320320. Fax: (84-4) 3 8722375.
Giấy chứng nhận ĐKKD/Quyết định thành lập số 952/QĐ-TTg ngày 23/6/2010 của Thủ tướng Chính phủ; Mã số doanh nghiệp: 0100107518, cấp ngày 27/07/2010 tại Sở KHĐT thành phố Hà Nội.