To ensure your travel smoothly, you need to bring your e-Ticket, valid identification cards. Check here to learn which types of travel documents needed before you travel.

▶ View travel documents

Save your time as the airport with our online check-in facility. Read our detail instructions and requirements for check-in online with us.

▶ Can I check-in online?

Get to know your airport information before traveling. Read here to know check-in times, airport guides and lost and found helpdesk contacts.

▶ Look up airport information

Learn carry-on baggage, baggage allowance, excess baggage charges regulations and check for contacting points for mishandled baggage.

▶ View baggage information

Read to know what special services offered, conditions of acceptance of passengers with special needs on Vietnam Airlines flights.

▶ View special services 

Find helpful tips for your destinations and look up travel documents required at your arriving country and restriction of carriage.

▶ View travel tips

Get extra benefits with our program "Fly Smartly with Vietnam Airlines" in cooperation with Optiontown.

▶ View extra benefit offers

Find out answers to the questions you may have regarding baggage offeres and regulations.

▶ View baggage FAQ